You can’t control what you don’t measure. At spaarks we utitlise a large range of diagnostic tools to understand our clients and identify areas which can be transformed to realise maximum potential. Our diagnostic programs collect data from you and your stakeholders. Using our powerful analytics engines, we build reports that help your IT department make critical decisions.
Here are a few of the diagnostic tools we find invaluable.
End User Satisfaction Report
Service optimization is nearly impossible to perform without an honest and thorough understanding of end user sentiment toward IT services and software.
Develop data driven insights to help you decide what IT services need to be addressed to meet the demands of the business.
CEO-CIO Alignment Tool
For decades, IT-business alignment has been touted as the next dimension of effective IT. Yet many CIOs are still without the tools they need to understand and support business priorities.
Decipher business needs by understanding the CEO’s perspective. Automate IT-business alignment so IT can operate effectively and generate tangible value for your business.
Application Portfolio Assessment
Application portfolio management is nearly impossible to perform without an honest and thorough understanding of end user sentiment toward IT software.
Develop data driven insights to help you decide which applications to retire, upgrade, re-train on or maintain, to meet the demands of the business.